We looked at the different Effective communication strategies for customer support in July. For August we have the opportunity to dive in-depth into customer experience for an insightful conversation on how businesses can harness “The Power of personalization in customer support and Experience” We were opportune to host two dynamic speakers Cynthia Yinkere CCXP, PXS, Prince2®, LLM, ACIS, and Rosebella Abok who delve into the art of understanding each customer’s unique needs and delivering tailor-made solutions that foster loyalty and trust and they also looked at personalization from the Customer Support Agent which is very vital for Organizational Growth Let’s explore the potential of personalized interactions and how they can elevate your brand to new heights! Don’t miss out on this enlightening session!